POLICIES

 
In the Site, Shoechamber provides members with access to sales of Shoechamber products online (the “Service”). Members are notified about sales each day via Email and SMS on their registered Email id and Phone number.
License and Site Access
Shoechamber grants you a limited license to access and make personal use of the Site and the Service. This license does not include any downloading or copying of account information for the benefit of another vendor or any other third party; caching, unauthorized hypertext links to the Site and the framing of any Content available through the Site uploading, posting, or transmitting any content that you do not have a right to make available (such as the intellectual property of another party); uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; any action that imposes or may impose an unreasonable or any use of data mining, robots, or similar data gathering and extraction tools. You may not bypass any measures used by Shoechamber to prevent or restrict access to the Site. Any unauthorized use by you shall terminate the permission or license granted to you by Shoechamber.
 
 
Pricing Information
We provide you with the best prices possible on products you buy from Shoechamber. Prices and availability are subject to change without notice. While Shoechamber strives to provide accurate product and pricing information, pricing or typographical errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Shoechamber may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Shoechamber will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. The payment may be processed prior to Shoechamber  before dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your account.
Payment Method
We accept India issued debit and credit cards (Visa, MasterCard, American Express, RuPay), e-wallets, net banking and Cash on Delivery (COD). We do not accept card on delivery.
Credit Card Details
You agree, understand and confirm that the credit card details provided by you for availing of services on Shoechamber will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card.
 
Limitation of Liability
Shoechamber will not be liable for short delivery or defective Goods unless a claim is notified by you in writing within 7 days of delivery in accordance with Return and Exchange Terms. The notification must include the invoice number, delivery note number and details of the claim.
Indemnity
You agree to indemnify and hold Shoechamber and(and its officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, including reasonable attorneys’ fees, or arising out of or related to your breach of this TOS, or your violation of any law or the rights of a third party.
Electronic Communication
When you use the Site or send emails to Shoechamber, you are communicating with Shoechamber electronically. Shoechamber will communicate with you by email, SMS or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Modifications and Notification of Changes
Shoechamber reserves the right to make changes to the Site, related policies and agreements, this TOS and the Privacy Policy at any time. If Shoechamber makes a material modification to this TOS, it will notify you by: (i) sending an email to the address associated with your account.
TrademarksThe trademarks, logos and service marks (“Marks”) displayed on the Site are the property of Shoechamber and other respective persons. Users are prohibited from using any Marks for any purpose including, but not limited to use as metatags on other pages or sites on the World Wide Web without the written permission of Shoechamber or such third party which may own the Marks. All information and content including any software programs available on or through the Site (“Content”) is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes.
Exchange Policy
If you’re not satisfied with your order bought on www.shoechamber.com, you can get it exchange from our authorised Shoechamber store located near to you. If you do not get desired product at our retail stores, then you can place a return request on care@shoechamber.com. and place a fresh order within 7 days of delivery. After 7 days of delivery we will not be able to accept return/exchange request.
Return Policy
A request for return can be raised through care@shoechamber.com within 48 hours of receipt of product by mentioning the reason for return. b). Return of Products will be accepted only if they are returned in their original packaging, invoice and the item is unworn and has all tags attached. Shoechamber reserves the right to deny refund if the item does not meet its Return Policy guidelines. c). We will arrange for a return pick-up of your order from the original delivery address and the courier shall pick it within 72 hours of your request. d). Please bear in mind it may take 5-7 working days for the Product to reach back to our Order processing centre.e). Return will be processed only when the product reach back to our Order processing centre.f). Return will not be entertained through shoecosmetic retail outlets.
Cancellation Policy Cancellation by Shoecosmetic
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason at any point of time. Some situations that may result in your order being cancelled shall include limitations on quantities available, delivery limitations, inaccuracies or errors in product or pricing information, or any defect regarding the quality of the product. We will intimate you if all or any portion of your order is cancelled. In case of prepaid orders which is cancelled, the paid amount will be reversed back in your original payment mode.
Cancellation by User
In case of requests for order cancellations, we reserve the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. Please note we do not accept the order cancellation request once your order has been packed. In case delivery is attempted, we request you to deny acceptance if you do not wish to keep the product, in case of prepaid your amount will be refunded to original payment mode after receiving the product at our order processing centre.
Refund Policya). Refunds will be made to the same form of payment originally used for the purchase within 15 working days after the product reach back to our Order processing centre. Please note that refund payment times are governed by the issuing banks which are outside our control. So please consult your bank for the same.b). Refunds for Cash on Delivery (COD) orders will be issued through bank transfers only so please provide cancelled cheque while placing refund request. Please note that for COD orders it takes approx. 25-30 working days for payment to get credited into the bank account.c). Shipping Charges of orders below Rs 1000/- will not be refund if order is delivered/ attempted to deliver.
Offer and Schemes/Voucher Redemption
Shoechamber reserves the right to change/modify/add/delete to the terms and conditions prevailing on the different promotional schemes (including but not limited to refer-a-friend and other types of vouchers) it brings to market from time to time. Shoechamber at its discretion can withdraw a particular scheme from the website/market. The Terms and Conditions Governing Each Contest and Promotion Differ from one another.
Delivery
Shoechamber endeavours but does not guarantee to deliver the products to customers within 2-3 weeks from the day of close of sale depending upon the shipping location. The factors include delay in delivery through the courier partner, transporters’ strike etc. Shoechamber will not be liable for any loss or expenses sustained by the Buyer arising from any delay in the delivery of the goods howsoever caused. If you fail to take delivery of the goods, Shoechamber may at its discretion charge you for the additional shipping cost.
Survival of Terms after Agreement EndsNotwithstanding any other provisions of this TOS, or any general legal principles to the contrary, any provision of this TOS that imposes or contemplates continuing obligations on a party will survive the expiration or termination of this TOS.
From time to time Shoechamber may offer special promotional offers which may or may not apply to your Shoechamber account. To avail of such promotional offers, you agree to be bound by any additional terms and conditions for these special offers which are laid down by Shoechamber. This TOS and the relationship between you and Shoechamber and will be governed by the laws as applicable in India. Any disputes will be handled in the competent courts of Rohtak, India. The failure of Shoechamber and to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.
Important Note:
At the time of taking the delivery of the items you ordered, please ensure that the product received is undamaged, is properly packed and acknowledge the same to the delivery person. In case the box looks damaged or tempered with, please do not take the delivery of the product.